Engagement

“When employees are engaged, they like their jobs, they work hard at their jobs, they take initiative, and they show loyalty”. Dr Robert Hogan

At PBC, we understand that an engaged workforce and satisfied customers leads to business outcomes. PBC supports our clients take a Balanced Scorecard approach that incorporates both employee and customer engagement in business analysis and planning.

PBC utilises diagnostics to inform engagement programs at both the individual and the organisational level. These diagnostics support our clients understand the level of engagement of their employees and customers, benchmark scores against other organisations, prioritise areas for improvement and build action plans to address these areas.

Our surveys incorporate over 20 years of working with organisations to achieve business excellence and contemporary research.

 

SOLUTIONS

The Engaging Leader Report combines a unique combination of personality information and multi-rater feedback. It provides a picture of a leaders’ underlying motives and values and how these influence their behaviour at work. It presents insights into what a team...
Studies consistently show that when engaged with the organisation, employees work more efficiently, are less likely to leave their jobs, and more likely to take pride in their work and that of their company. PBC believes that it is important...

PRODUCTS

The Employee Opinion Survey is an easy-to-administer, anonymous questionnaire that captures employee feedback on issues critical to your organisation’s success. It provides your employees with an opportunity to have their say independently and anonymously on a range of key business...
The Engaging Leader Report combines a unique combination of personality information and multi-rater feedback. It provides a picture of a leaders’ underlying motives and values and how these influence their behaviour at work. It presents insights into what a team...
The Hogan 360°, powered by PBC, is a comprehensive multi-rater feedback tool designed to help leaders at any level of an organisation understand how their peers, managers, direct reports and any other significant stakeholders view their performance. Aligned with Hogan’s...
The Customer (Stakeholder) Survey is a wide-ranging, in-depth survey that measures the satisfaction levels of your customers. It provides a ready-made action plan for aligning your business strategies with service issues and helping your people focus on improving customer outcomes....
The Hogan core personality assessments, the Hogan Personality Inventory, Hogan Development Survey, and Motives, Values, Preferences Inventory, measure normal personality characteristics, career derailment risks, and core values and drivers. This multi-dimensional approach to personality assessment provides incredible insight that can...

Contact Us

Please contact us to discuss your requirements